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FAQs
 in residential window cleaning. | |
The average home takes 2-3 hours. There are obviously exceptions. We will be happy to give you a time estimate as well as price if requested.
Do I need to be home?
No, it is not necessary for you to be home. We will make arrangements with you at the time of scheduling.
Are you insured?
Yes, fully insured and can provide you with a copy upon request.
Do you have any references?
Absolutely, over 800 of them. Just ask.
What do you use to clean the windows?
Our window cleaning solution is soap (usually Joy) and water and a squeegee.
How often should I get my windows cleaned?
Most of our customers have their windows cleaned every 3-6 months, others prefer yearly.
We recommend cleaning at least once or twice a year to ensure window maintenance.
Do you clean windows in the winter?
Yes, we are able to clean for many months out of the winter. In fact, the holidays is one of our busiest seasons. Our business is closed during the months of February and March.
What if the weather is bad?
We will make every effort to reschedule you in a timely manner.
When does pollen season end?
The spring tree pollen usually lasts until the end of June but varies from year to year. We recommend scheduling your window cleaning in July if you want to make sure it's after the pollen flies.
When's the best time to have my windows cleaned?
Can I be on a regular schedule?
What if I see a streak on my window after you leave?
Most of our customers prefer a spring (April-May) and then a fall (September-October) window cleaning.
Yes, you choose what months you'd like to have your windows done and we will schedule them in advance. That way your windows are never dirty!
What is a broken seal (or the dripping or fogging look to my window)?
When a broken window seal occurs, you will see fogging or even dripping between the two panes of glass. It's easy to think this is on the outside or that it can be cleaned -- it can't, it's in betweeen two pieces of glass sandwiched together. Seal failure is common in the mountains especially due to our altitude, exposure to the elements and the intensity of the sun. There isn't a way to clean in between the panes of a thermapane window, to get rid of this the glass will need to be replaced.
Your satisfaction is guaranteed. Please call us within 24 hours of your window cleaning if you see something that you are not completely satisfied with. We are proud of our work and try to leave you with spot-free, streak-free sparkly windows. Please make
sure that you are not mistaking a broken seal (see above) for a window cleaning mistake.
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